HP Photosmart 5510e19 Jan 2012
By Mr. D
Purchased a 5510e earlier in the week and following set up, first prints noticed distinct misalignment of layout.s. Following discussion with the well known High Street Retailer Technology Help Desk, rerun alignment set up, remove & reinstall cartridges, restacking paper, conclusion it was a paper feed or equal hardware fault. No problem with retailer, printer returned and as I have been well satisfied with my previous HP Photosmart 5100 accepted offer of another 5510e. Following set up, not a happy bunny! Exactly the same problem, layout 3-4mm out of true on the side edges of the page and circa 2mm across the top and bottom edge. Reading other reviews mine is not an isloated fault. Compared to other printers the tray assembly is lightweight and the centralising paper guide rails very flimsy. Back to the store tomorrow armed with other reviews for return and another printer, but definitely NOT a 5510e! In view of the price it maybe okay for some, but if presentation is relatively important the 5510e appears not the one to chance.
No comments:
Post a Comment